Discover Bilston » Privacy Policy

Privacy Policy


What information is collected from you?

Bilston BID Ltd collects information about businesses to allow them to be promoted on this website.

We also collect information when you voluntarily submit emails, telephone calls, text messages or provide feedback or comments to articles in the Newsletters.

Any interactive data with this website is collected anonymously by using cookies.


Do we use Cookies?

Yes, we collect browsing statistics such as date visited, time on website and area locations, etc.

This information is used to track visitor use of the website and to compile statistical reports on website activity.

Your interaction with this website is collected using cookies by Google as part of Google Analytics and is protected under their standard privacy policy here.

This site uses cookies that are small text files placed on users machines to help make this website provide a better user experience.

In general, cookie use retains some of the users preferences.

Cookies store information for things like shopping baskets.

They provide anonymous tracking data to third party applications like Google Analytics which help us to analyse traffic.

As a rule, cookies make the browsing experience better for users.

However, users may prefer to disable cookies on this website and on others too.

The most effective way to do this is to disable cookies in your browser.

We suggest consulting the help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.


How do we use your information?

Bilston BID Ltd uses your information to process your enquiries or orders and to contact you regarding any enquiry, order or account issues.

We never distribute or publish any of your information without your explicit authorisation.


How do we store your information?

Bilston BID Ltd stores your information electronically on a bespoke Work Management System database.

This password protected database is held on a company computer that is password protected and safely stored at all times..

A backup of this database is performed periodically onto a password protected and encrypted storage media.

Hard copy (paper) accounts records are stored in relation to the HMRC regulations.

All expired information is regularly reviewed and suitably destroyed as appropriate.


How do we market?

Bilston BID Ltd utilises marketing media such as a website, social media and distributed publications.

We do not use cold calling or unauthorised mailing techniques and rely on customers voluntarily contacting us directly.

Do we change our privacy policy?

Yes, Bilston BID Ltd will regularly review the privacy policy and will update any changes made on this website.


Is your information accessible?

GDPR gives you have the right to request a copy of all information that Bilston BID Ltd holds about you.

If you would like to request a copy of the information we hold about you, please write to us at:

Bilston BID Ltd

c/o The Robin 2

20-28 Mount Pleasant


WV14 7LJ

You also have the right to change or remove any information we hold about you.

Data Privacy Policy last reviewed and updated 3rd July 2018.